Dental Consultant Marketing | 3 Steps to a 5 Star Reputation

If you haven’t yet realized, people value online reviews. Google reviews get substantial exposure and contribute to your SEO efforts. Often, our clients ask for tips to help them become more successful in gaining dozens and even hundreds of 5 star reviews online. Read on to for the simplest ways to implement a strategy that will boost 5-star reviews.

Step 1: Ask your client about their experience. After your meeting or consultation, ask them if they had a nice visit today. If they seem happy with your service, communication and care, they will respond with positive feedback. Upon receiving positive feedback, let them know how much they mean to you. Let them know you enjoy seeing them and value their business.

Step 2: Create a script to request the review. Involve the reason for this request. “Cathy, thank you for the positive feedback. It’s always a pleasure to spend time with you. We’re finding that reviews on Google are helping new patients to consider us for care. Would you please write a review for me today? It should only take a minute.”

Step 3: Make it easy for the client. This can be done in one of three ways.

  1. You can use an automation tool to automatically text the client following their appointment. This text will ask about their satisfaction. After receiving positive feedback, it will automatically open to a page where the patient can leave their review. It’s very simple and has helped dozens of our clients gain hundreds of reviews on Google, Yelp and Facebook. Email: grace@identitydental.com for more information.
  2. You can hand the client a card with a link to a page on your website. Once visiting that page, they can click on the icon of the review site of their choice to leave a public review.
  3. You can text the client a link to your Google 5-Star Review link. We can create this for you.

Step 4: Thank your client for their support..

Remember, the best way to get 5-star reviews is to provide 5-star service. Make your clients feel important. People will not remember what you said, but they will never forget how you made them feel.